About us
This website Planos Bambú Arquitectura belongs to Bambú Arquitectura. The address of our website is: https://bambu-arquitectura.net.
What we collect and store
While you visit our website Planos Bambú Arquitectura we will track:
- Products you have viewed: we will use these to, for example, show you the products you have recently viewed
- Location, IP address and browser type – we will use this for purposes such as estimating taxes and shipping costs
- Shipping address: We'll ask you to provide this so that we can, for example, estimate the cost of shipping before you place an order, and ship your order to you!
We also use cookies to keep track of the contents of the cart while you browse our site.
When you buy something from us, we ask you to provide information including your name, email address, phone number, credit/payment card details and optional additional information such as username and password. We will use this information for purposes such as:
- Send you information about your account and order
- Respond to your requests, including refunds and claims
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as tax calculations
- Improve our store offers
- Send you promotional messages, if you choose to receive them
If you create an account we will store your name, email and phone number, which we will use for the payment process and future orders.
We typically store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to store it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name and email address.
We also store comments or ratings, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, store administrators and managers can access:
- Order information, such as what was purchased, when it was purchased, and where it should be shipped, and
- Customer information, such as your name, email address, and billing and shipping information.
Members of our team have access to this information to help fulfill orders, process refunds, and support you.
Payments
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please check the Stripe privacy policy for more details.
Comments
When visitors leave comments on the website, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to help spam detection.
An anonymous string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The privacy policy for the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and connect to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.
When you sign in, we will also set various cookies to save your login information and screen display options. Access cookies last for two days, and screen options cookies last for one year. If you select "Remember Me", your access will last for two weeks. If you log out of your account, the access cookies will be deleted.
With whom we share your data
If you request a password reset, your IP address will be included in the reset email.
View, edit or delete your data
From the users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they can't change their username). Webmasters can also view and edit that information.
What rights do you have over your data?
If you have an account or have left comments on this website, you can request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal, or security purposes.
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